Retail Shop in Reading

The Importance of Quick Response for Retailers

In the bustling world of retail, every minute counts. When a toilet blockage occurs, it can lead to major disruptions, affecting both staff and customers. Recently, we received an emergency call from a high-end retailer regarding a blocked toilet. It was essential that we acted quickly to minimise the impact on their operations.

Emergency Service at Its Best

Within an hour of receiving the call, our team arrived at the site fully prepared. Using our specialist equipment, we quickly pinpointed the source of the blockage. Immediate action was necessary to clear the toilet and restore normalcy. Our efficient approach not only resolved the issue but also demonstrated our commitment to providing top-notch service to our commercial clients.

Services

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24hrs Drainage - Blocked Drains Reading Berkshire Drainage Company

5.0

Based on 57 reviews

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Rachael Moreland

15:59 30 Jan 25

Carlo was so quick to respond to my enquiry. He arrived the same day and talked me through everything he was doing to solve my issue and gave some really useful advice. Thank you!

Sam Howe

18:29 29 Jan 25

Very efficient service and responsive. Managed to get to me quickly as an urgent job. Polite, informative and fairly priced. Would definitely recommend!

David Payne

20:02 23 Jan 25

Absolutely brilliant - Carlos was prompt, really thorough and solved the problem ….. couldn’t recommend highly enough - first class

Emmeline Smart

15:59 05 Jan 25

Carlo was excellent from start to finish. His communication was great, he explained everything he did very clearly and talked through options. Ultimately through perseverance he cleared a drain blockage after 2 other companies had failed to do so. Would highly recommend and glad I found him!

Jeff Whitton

09:03 02 Jan 25

Blocked drains just after Christmas. Took my call on a Saturday night and was on site in the morning and all cleared within 30 minutes. Great value, excellent service!

Yvonne Francis

16:02 06 Dec 24

Excellent from start to finish.I highly recommend Carlo who has all the equipment to diagnose drain issues.He attended very promptly to unblock our drain - never a pleasant job, but it was done efficiently. I wouldn’t hesitate in using Carlo again and thoroughly recommend this enterprising, independent chap!

Will Spriggs

21:16 25 Sep 24

Carlo came out in an emergency as had multiple blockages at our home. Reliable, friendly service and did the job well in unblocking the drains. I wouldn’t hesitate to recommend him.

Rachael Bull

16:27 25 Sep 24

Carlo came out really quickly and was efficient at getting straight into investigating the issue. He also had to get a plumber out to help sort the problem but had a contact there really fast. Would highly recommend and will use again!

Oche E.

22:37 24 Sep 24

Carlo help sort out my drainage issue. He exceeded my expectations. He arrived earlier than I expected and did an amazing job. I definitely recommend him for anyone in need of his services.

Nick Hood

13:05 24 Sep 24

Great service from Carlo. Prompt, friendly and professional. Investigated the issue, including at neighbouring houses, and resolved within the hour. Recommend.

Dal Singh

06:11 29 Aug 24

I can't fault the service. He was here within 2 hours as stated on the initial call and unblocked a drain while leaving the decking area clean. Polite, professional and all at a reasonable cost. Would highly recommend and happy to support a local business.

rahul more

20:31 23 Aug 24

He is best at his job. He did not waste his time and jumped straight to solve the issue. You just pay for their experience than their time. I was really happy for his one hour rate for just 10-15 mins of work - he deserved it! Highly recommend. All the best Carlo!

Aruna Kumari

13:29 04 Jul 24

Carlo is great with his job and did everything he promised and also did it for a fair price. I would highly recommend him.

Amy North

21:55 03 Jun 24

Great service from Carlo. Attended very quickly and was so helpful and informative. Resolved the problem immediately. Highly recommend.

James W

10:41 25 May 24

Friendly, tidy and fast.

Yasmeen Westgate Utama

13:08 01 May 24

Carlo really provides a fantastic service and is reliable. Would highly recommend

Charlie Sykes

05:34 01 May 24

Carlo has always been very helpful on both routine maintenance and call out work. We definitely plan to use his services again in the future.

Manisha Bakshi

19:44 30 Apr 24

I am just glad I found Carlo when I had a plumbing issue . Infact I had 4 seperate plumbing issues in the same week and Carlo was super helpful, very knowledgeable, and a pleasure to interact with. He would be recommended to all my friends and he has a great future in his line of work . Good luck Carlo x

Gage Griffiths-Paylor

19:34 30 Apr 24

Carlo has done two jobs for me now and I couldn't recommend him enough! He's punctual, polite and very informative! He's been doing work for out flat block and has been able to sort out two issues for us.

Sam Illsley

18:54 16 Feb 24

Carlo was excellent - punctual and issue fixed within an hour

Clifford Law

10:16 17 Jan 24

Brilliant fast and friendly service by Carlo who through his camera survey discovered a collapsed drain. Whilst I rang our builder, Carlo spoke with him on the phone explained the problem, sent pictures of the collapse and the builder agreed to come out the next day and fix the issue causing the blockage. Without Carlo and his swift response by 24hrs drainage, this would not have been possible - highly recommended to use for the future

Lloyd Bates

17:20 24 Dec 23

Had a blockage causing problems with the downstairs toilet and carlo has sorted it out he’s really professionally he’s hardworking highly recommend him will use him in future issues 👍

David Williams

18:04 21 Dec 23

Carlo is a great professional and friendly with it. Excellent explanation of the problem, good solution and great advice medium-long term. Thorough recommend Carlo for a thorough, professional job at a good price.

ifty ali

17:48 21 Dec 23

Carlo was prompt, polite and thorough. He went above and beyond so I'd definitely trust to use him again.

Britta Wallwork

19:38 05 Dec 23

Really professional company. I called them and they fixed my blocked drain same day. I recommend! Thank you

CElaine Mitchell

23:58 04 Dec 23

Very fast response to emergency call-out, cleared the problem quickly. Followed up with report on state of drains, and we were very happy to ask them back to perform the necessary remedial work. Friendly efficient service at a very fair price.

Stephen Myers

10:44 15 Sep 23

Carlo arrived quickly, he efficiently identified the problem and fixed it within the hour. Thanks Carlo!

FAHEEM AHMAD

15:38 21 Aug 23

Excellent service, would recommend

Puja Gurung

11:57 01 Aug 23

Would highly recommendExcellent service and really quick response, fair charges, left me fully satisfied after checking with camera . Very friendly and fantastic guy Carlo .

Millie Blenkinsop

22:12 30 Jul 23

Great service & fast response on a late Sunday night call. Thanks so much! Fixed the problem right away.

Hayley Pocock

19:20 25 Jul 23

We have been working with Carlo since he started his private business and prior to this with his previous firm. I am a property manager and can’t always attend issues but we have full trust in Carlo to attend promptly, successfully clear the blockage and leave the site/shower clean and tidy. He goes the extra mile to keep us informed. He always attends within a few hours and has 100% success. We are grateful to have a competent drainage expert on hand to support our business, even on Sundays!

Julie Borland

11:29 01 Jun 23

My worst nightmare….. sewage pushing up a manhole cover and covered my front lawn. Call made and problem solved within 3 hours. Carlo was professional, friendly and informative showing me all the issues that caused it identifying collapsed pipes. He had all the right gear for the job and after jetting and checking with a camera left me fully satisfied with the result within the hour of arriving. Would highly recommend.

Ann Thompson

16:59 23 May 23

Carlo responded quickly to our request. He is a very personable and friendly guy and did the job with great attention to detail. Would highly recommend him.

Christine Thompson

19:18 15 May 23

I have had Carlo's help twice now, with two different drainage problems, and both times he has succeeded whether others had failed. He cleared a blocked bath that the plumber couldn't fix, and also did a fantastic job of clearing out a blocked drainage pipe that was cracked and full of roots but which my previous drainage 'expert' had failed to resolve. He has all the right equipment and skills for the job, but he is also courteous, friendly and helpful. I wouldn't hesitate to recommend him.

Ensuring Smooth Operations

After clearing the blockage, we performed a thorough flush through of the pipes. This essential step ensured that any remaining debris was removed and the plumbing system was functioning optimally once again. Our quick response and expert handling allowed the retailer to resume operations without further disruption, showcasing the vital role of reliable maintenance services for commercial establishments facing emergencies like blocked toilets.

Why Choose 24hrs Drainage?

Operating 24 hours a day, 7 days a week, we’re always ready to assist with any drainage issues. Whether it’s an emergency in the middle of the night or a planned maintenance job, our team is equipped and prepared to handle it all. Our commitment to excellence and customer satisfaction sets us apart. Contact Us Anytime